Atomic Wallet froze my account and demanded a fee—how can I unlock it without paying?

If Atomic Wallet froze your account and is demanding a fee—here’s how to unlock it without paying:

• Check for scams: Atomic Wallet is a self-custodial wallet—it does not freeze accounts or demand fees. If someone is asking for payment to unlock your wallet, it’s likely a scam or phishing attack.

• Verify app authenticity: Only use the official Atomic Wallet site to download the app. Uninstall any suspicious versions.

• Restore your wallet: Use your 12-word seed phrase to restore access on a fresh install of Atomic Wallet (or a trusted alternative wallet that supports the same blockchain).

• Do not share your seed phrase: Never give it to anyone claiming to be support. No legit service will ask for it.

❗ If you’ve already shared information or the scammer has access:
👉 Transfer any remaining assets to a new wallet immediately.
👉 Write a complaint on Xolvie to alert others and document the fraud.