Asics has been nothing but a disappointment. There’s no commitment to customer satisfaction, and the quality of their products is seriously questionable. I purchased the Asics Gel Trabuco 12 GTX on October 20, 2024, and within less than a year, the shoes started tearing along the sides. Despite being Gore-Tex, they also let water in—defeating the purpose of paying extra for waterproof technology.
I only wore the shoes during rainy weather, and for just 5 months. Still, the damage occurred. At the time of sale, I was told this was a top-tier product—“you’ll wear them for 3–4 years,” they said. “If there’s any problem, just bring them in and we’ll take care of it.” That clearly wasn’t true.
The shoes came with a 2-year warranty, yet when I sent them in for inspection, Asics rejected my claim, saying there was “no manufacturing defect.” How can a shoe that tears and leaks after limited seasonal use not be defective?
If you're not going to stand behind what you produce, then either build your products to last or admit your faults. I demand a proper resolution—either a replacement or refund. This is not what I expected from a brand like Asics, and I will no longer recommend them to anyone.
On February 4, 2025, I purchased a pair of Asics GEL-Trabuco 12 GTX shoes from Sportive’s website, paying ₺6,629. I expected a durable, high-quality product—especially for that price. But within less than a month, the right front sole started tearing and wearing down. What’s even more frustrating i...
I purchased a pair of Asics Gel-Terrain sneakers on November 22, 2024, and I’m extremely disappointed with their durability. Despite using them only for casual, everyday wear—no intense sports, no rough terrain—they started to tear in multiple places within just a few months. The inner linings came...
I bought my Asics Gel-Trabuco Terra Sps sneakers on September 6, 2023, and now there are tears in the cloth. I sent them to Asics headquarters for assessment, and they informed me that materials require a two-year examination period. When they received the results, they indicated that there were no ...
I purchased a pair of Asics sports shoes on February 24, 2024, expecting quality and durability. However, in less than a year, the inner lining started tearing, despite the fact that I did not wear them daily. I sent them in under warranty, but Asics refused to acknowledge the issue, claiming it wa...
I purchased Asics waterproof (Gore-Tex) shoes, expecting them to handle rainy conditions, but they failed to keep water out. I sent the product for inspection under warranty, but it was returned with no issue detected. I am extremely disappointed, as I invested a significant amount in these shoes, ...
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