I bought my Asics shoes in November, and despite wearing them only occasionally, the mesh on the right shoe’s upper section started to tear. I sent the shoes back for inspection under warranty, but Asics returned them, claiming it was due to “user error.” The tear is clearly along the tip of the shoe, and if it were from an impact, the damage would look different. I can’t understand how they concluded this was my fault. Asics isn’t standing behind their products, and I’m frustrated that even after careful use, they won’t take responsibility for a clear defect.
I purchased a pair of Asics sneakers, trusting the brand’s reputation and paying a premium price for what I believed would be a durable product. Unfortunately, despite wearing them only occasionally, the toe area developed a tear far too quickly. I sent the shoes in for inspection, fully expecting ...
I purchased a pair of Asics shoes from their website, and within just one month, a piece tore off the side. I wore the shoes no more than five times. When I contacted customer service, I was told to send them in for inspection. However, they returned the shoes without notifying me, claiming the dama...
I bought a pair of Asics shoes, and after a short time, the inner lining tore on one shoe, while the other is about to rip as well. I sent them back for a warranty claim, but Asics refused to acknowledge a manufacturing defect and rejected my request. This is now the second time I’ve experienced the...
I purchased a pair of Asics sports shoes on February 24, 2024, expecting quality and durability. However, in less than a year, the inner lining started tearing, despite the fact that I did not wear them daily. I sent them in under warranty, but Asics refused to acknowledge the issue, claiming it wa...
I purchased a pair of Asics GT-2160 running shoes from the official website on August 29, 2024. Initially, I was very happy with the comfort and performance. But just a few months after I started wearing them, I noticed tears forming in the upper mesh area on both shoes—right and left. Given the lig...
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