I purchased Asics professional tennis shoes for my son, a performance tennis player, trusting the brand’s reputation. Despite being used exclusively on the court, the fabric and rubber components began to deform within just 1.5 months. I returned the shoes to the store for inspection, and after two weeks, the response was that the damage resulted from "user error."
How can a professional tennis shoe, designed for the sport, deteriorate so quickly and be blamed on the user? The issue lies in the poor material quality. A globally renowned brand charging thousands for its products should offer durability, especially for performance athletes. I demand Asics re-evaluate the inspection and address this issue promptly. This is unacceptable!
I purchased a pair of Asics shoes from their website, and within just one month, a piece tore off the side. I wore the shoes no more than five times. When I contacted customer service, I was told to send them in for inspection. However, they returned the shoes without notifying me, claiming the dama...
Although it was only around 6 months and was worn only on the court, my son's tennis shoes were opened from the sides as seen in the picture. In fact, although the Istanbul Zorlu Asics store, which we applied with the same complaint after 6 months of use in the previous pair of shoes, sent us back b...
On February 5, 2025, I purchased a volleyball shoe from Asics for my daughter. This shoe is specifically designed for indoor use, and she only wore it twice on an indoor volleyball court. Despite such minimal use, the toe area of one shoe started coming apart. I sent the shoes in for inspection, ex...
We bought a pair of Asics tennis shoes for my son on May 5, 2024, and in just three months, the inner lining completely ripped apart. The shoes have become rigid and uncomfortable, resulting in painful blisters on his feet. We took them back to the store, but they simply dismissed it as a 'user erro...
On March 17, 2025, I purchased a pair of Asics shoes with high expectations, largely based on the brand’s reputation and its claims of using premium materials. Today, I was shocked to discover that the front inner side of the shoe is already torn and deformed—and it hasn’t even been that long. What’...
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