I have not received the order placed on November 24th. The courier delivered the package to the wrong address, meaning it was lost. It has been 1 month and Asics still has not even refunded my money. They have irresponsible and unqualified service.
"There's no one I can thank other than Şikayetvar..."
I ordered shoes directly from asics.com, but what I received was not what I ordered. The shoes they sent were completely... different—and to make things worse, they were cheaper than the ones I actually paid for. I did the right thing and returned the incorrect items, expecting a proper resolution. In
I ordered a pair of Asics shoes online specifically for an upcoming marathon and informed customer service of the urgenc...y. Despite this, my order was delayed, and the shoes were never shipped in time. I contacted customer service multiple times, expressing how crucial this purchase was, yet they fai
I ordered a pair of Asics shoes in size 44.5 from their official website, but they sent me a size 42 instead! This was c...learly their mistake, so I contacted customer service to ask for a solution. They told me to return the shoes, provide the tracking number, and they would issue a gift voucher. I f
I purchased a pair of Asics shoes from their website, and within just one month, a piece tore off the side. I wore the s...hoes no more than five times. When I contacted customer service, I was told to send them in for inspection. However, they returned the shoes without notifying me, claiming the dama
