I purchased clothing online from Asda but the sizing was way off. What’s the easiest way to exchange?

If you purchased clothing online from Asda and the sizing was off, the easiest way to exchange it is by returning the item in-store or using Asda's free "ToYou" service. You can bring the item, along with your receipt or order confirmation, to any Asda store for an exchange.

Alternatively, if you prefer returning the item by post, log into your "Asda online account", navigate to your order history, and select the item you wish to return. Follow the instructions to print a free return label and send the item back.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on our website.