In February 2024, the Arzum-approved service center in Kırşehir supposedly repaired my Arzum Hestia 1058 product's motor and card difficulties. However, after suffering stuttering during the second use, I learned from my interaction with the service that the repair was performed without the necessary paperwork. When I asked for a service receipt, the business owner responded rudely. He refused to produce a receipt, expressing doubt about the validity of the replaced parts, and angrily recommended that I complain anywhere I wanted. Such conduct is unbecoming of an Arzum Authorized Service. The stuttering issue in the product could be caused by either a user mistake or the Arzum service. Instead of this impolite demeanor, I urge that they address the situation with professionalism and a desire to find answers. I anticipate a more prompt and professional attitude from Arzum's authorized service in this subject.
I purchased an Arzum Ottimo Maxi blender, which comes with a 4-year warranty. Despite using it rarely for only 5 months, it broke down, and I took it to Aras Teknik, the authorized Arzum service center in Alanya. To my surprise, they claimed it was a user error due to a gear failure and not covered ...
On September 11, 2021, I bought an Arzum AR1070 TECHNOART Maxi Plus from the Media Markt Balçova branch. Regrettably, the product experienced a malfunction and was sent to the Arzum Balçova service center for repair on January 25, 2024. The following day, on January 26, 2024, we received a text mess...
I purchased the Arzum AR1058 Hestia Multi Blender Set from Hepsiburada, and it has been a complete disappointment. We chose this product because of the Arzum brand name, but we are far from satisfied with its performance. We noticed issues with the blender from the very first use, but initially dis...
I bought an Arzum Airfryer, however the basket rusted twice in a short amount of time. They gladly replaced it the first time I sent it in. But they still wouldn't assist when the identical issue arose a second time, citing the product's expiration date as the reason. I can't believe a company like ...
I bought an Arzum robot with a 3+1 warranty, but I'm unsure about the specific coverage of the warranty for this product. The blade inside lifts while rotating, and the locking mechanism where the motor connects is malfunctioning. I took it in for service, but unfortunately, the factory refused to c...
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