My Arzum hair and beard shaver, which I bought 10 months ago, stopped working. At first, it vibrated for 5 seconds and the green light turned on, then the red light came on and it stopped working completely. I took it to an authorized service center, and they asked for a repair fee of ₺450. This does not make sense to me because the device should clearly be covered under warranty. However, the warranty period is still valid, and I still have 3 more years left.
On October 23, I purchased an Arzum Listo Iron AR6021 through Trendyol from Arzum’s official seller, and before the warranty expired, the product broke down and completely stopped working. On June 17, I took it to the Ankara Keçiören Umut Technical Service, where I was told after the repair that the...
Although the Arzum AR064 water heater I purchased on September 15 included a “free installation” note, the installation has still not been completed. After purchasing the product, I called Arzum customer service to request installation. Despite calling many times and speaking with them every day, I ...
I'm still struggling to find a solution for my hair styler. I bought it on May 9, 2024. When I got home and tried it, a metal piece fell out, and there's an issue with the airflow. If I had known this would happen and checked the complaints beforehand, I wouldn't have purchased it. On May 13, 2024, ...
On 03.03.2025, I purchased the product called "Prostick whisk body group AR1016 Bone" from yedekparca.arzum.com.tr. I followed the usage instructions carefully, but the product failed after just three uses. It’s frustrating that a product designed for such basic use would break so quickly. When I co...
I have an AR134 model chopper from Arzum brand. Since the glass bowl of this chopper was broken, I ordered it from their website. You see that the blade of the product they sent is not compatible with the glass bowl, although it should fit normally, and the blade does not fit properly. You also see ...
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