Warranty Denial and Repair Cost Shock for iPhone 11 Water Damage

Warranty Denial and Repair Cost Shock for iPhone 11 Water Damage
Emre
Emre
Apple
September 24, 2023 10:23 AM24

My iPhone 11, which was protected by a nearly indestructible screen protector and a case, fell into the sink. I quickly grabbed it, removed the case, and wiped it dry. Water did, however, get in through the SIM card slot. I immediately switched off the device and contacted Apple support to explain the problem. They informed me, much to my dismay, that it would not be covered by the warranty. I had previously been advised by a friend to visit an authorized dealer for repair and evaluation, so I did so. I explained the problem to the service center, only to be told they couldn't help me and, even more shocking, demanded a 19,500 tl repair fee, despite the fact that the device is only 5 months old. I can't go to the THH because the device is registered in the name of someone else. Please correct this error, or at the very least, repair my phone. When I had problems with the rear camera in the past, you were quick to replace my original screen with a fake one. You appear to be passing the buck now.

Comments

Similar Complaints

Apple iPhone 12 Water Damage Woes

Kadir
Kadir
Apple
August 29, 2023 11:17 PM36

My iPhone 12 Blue was submerged in water for no more than 5 seconds. I noticed a clicking sound while using it, which ha...

Apple iPhone 12 Water Damage Woes
Apple iPhone 12 Water Damage Woes

Apple iPhone 11 Water Damage

Mustafa
Mustafa
Apple
October 3, 2023 2:28 PM21

My iPhone 11 is supposed to be waterproof up to 2 meters for 30 minutes, but a little water got on it, and the screen st...

Apple iPhone 11 Water Damage
1

iPhone 11 Malfunctions: Seeking Replacement for Chronic Issues

Nilay
Nilay
Apple
October 3, 2023 8:20 PM34

On August 25, 2022, I purchased an iPhone 11, red 128 GB device. The phone began experiencing issues such as random shut...

iPhone 11 Malfunctions: Seeking Replacement for Chronic Issues
iPhone 11 Malfunctions: Seeking Replacement for Chronic Issues
iPhone 11 Malfunctions: Seeking Replacement for Chronic Issues
iPhone 11 Malfunctions: Seeking Replacement for Chronic Issues
+4

Apple iPhone 13 Warming Up, Freezing, Slows Down

Rezzak
Rezzak
Apple
July 30, 2024 3:04 PM92

I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malf...

Apple Sent Unregistered iPhone 11

Sena
Sena
Apple
September 17, 2023 1:16 PM20

I still can't believe what I went through with Apple in Turkey. With only 10 days left on my warranty, my iPhone 11 deve...

Apple Sent Unregistered iPhone 11