My iPhone 11, which was protected by a nearly indestructible screen protector and a case, fell into the sink. I quickly grabbed it, removed the case, and wiped it dry. Water did, however, get in through the SIM card slot. I immediately switched off the device and contacted Apple support to explain the problem. They informed me, much to my dismay, that it would not be covered by the warranty. I had previously been advised by a friend to visit an authorized dealer for repair and evaluation, so I did so. I explained the problem to the service center, only to be told they couldn't help me and, even more shocking, demanded a 19,500 tl repair fee, despite the fact that the device is only 5 months old. I can't go to the THH because the device is registered in the name of someone else. Please correct this error, or at the very least, repair my phone. When I had problems with the rear camera in the past, you were quick to replace my original screen with a fake one. You appear to be passing the buck now.
My iPhone 12 Blue was submerged in water for no more than 5 seconds. I noticed a clicking sound while using it, which has since subsided. Surprisingly, the sound is now emanating from the rear camera rather than the expected bottom speaker location. Furthermore, when I watch videos, the battery over...
My iPhone 11 is supposed to be waterproof up to 2 meters for 30 minutes, but a little water got on it, and the screen stopped working. The phone can't be used because the sound keeps going in and out. It's been under warranty for more than a year, but they say it's no longer covered because it got w...
My iPhone 11's coverage has been giving me a lot of trouble as of late. The noise is really low, and it sounds like something is breaking. The guarantee on this product is good for 5 months. I took it to the Apple shop in Gaziantep's Zentech Mall, and they sent it to the service center. After a week...
On August 25, 2022, I purchased an iPhone 11, red 128 GB device. The phone began experiencing issues such as random shutdowns during calls, screen freezing, rapid battery drain, and excessive overheating in June 2023. I sent it in for warranty service, and they replaced the screen without providing ...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
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