I’ve had my MacBook Air M1 for just 2 days, and every time I open the screen, it restarts on its own. I haven’t touched the power button at all—it just turns on automatically when I lift the lid. I’m not sure if this is a defect or a feature, but it’s been happening since I bought it, and it’s really frustrating. I expected better functionality from a brand-new laptop. Apple needs to clarify whether this is an issue with the device or a feature, and I’d like support to help resolve this problem as soon as possible. A brand-new product shouldn’t behave like this right out of the box.
I purchased an Apple MacBook Air M1. However, after properly shutting it down, it suddenly did not open. I took it to service, and they wanted a lot of money to replace the main board. But, ever since I bought it, I've treated it like a baby, protecting it from harm. There was no contact with liquid...
My 2020 MacBook Air with the M1 chip stopped working just one month after the warranty expired, without any reason. There was no drop, impact, shaking, or liquid damage, and the laptop’s casing shows no signs of wear. I’ve used it very lightly, and yet it still broke. I simply closed the lid as usua...
I've been using a MacBook Air M2 for the last 4 months. All of a sudden, these lines showed up on my screen and I had to go to the warranty service center. But surprisingly, they said it was because of a small damage on the case and blamed it on me. I've been really careful with my laptop, but they ...
I'm writing to tell you about a problem with my 2019 MacBook Pro, which I bought with a warranty. Recently, right after the warranty ran out, the device suddenly turned off while I was watching a video, even though it had been working fine until then. I didn't do anything that could have caused the ...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
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