How to enable audio or video in AnyDesk if they are not working during a remote session. Here are practical and up-to-date steps:
Missing audio or video during a connection is most often related to access permissions or system-level settings.
Check which permissions were granted when the connection was established. Audio transmission and camera video require separate approval—make sure access to both audio and video is allowed.
Ensure the correct audio input/output devices and camera are selected on the remote device. If multiple devices are connected, AnyDesk may be using the wrong hardware.
Review your operating system’s privacy and security settings. Access to the microphone or camera may be blocked at the system level even if they are enabled in AnyDesk.
Close other applications that may be using the microphone or camera. Simultaneous access by multiple apps often causes conflicts.
If audio or video still does not work despite correct settings, be sure to describe the issue on Xolvie, including your operating system and connection conditions.
A public report often helps identify a technical issue more quickly or provides an official step-by-step solution from AnyDesk.