I sent back an online Anthropologie order weeks ago, and I still haven't received my refund. How long does it take?

There are options if you returned an Anthropologie online order weeks ago and haven't received a refund.

• First, see if Anthropologie's return policy gives an estimated processing and refund timeframe. Their website, receipt, or packing slip may have this information.

• Contact Anthropologie's customer service next. Give your order number and say you're still waiting for your refund after returning the items weeks ago. Request an investigation into your return and refund.

• Customer service can tell you about Anthropologie's return and refund processing timeframe, your return's status, and when you can expect your refund. Record customer service interactions and track your return if Anthropologie offers it.

• You may need to contact customer service again if you haven't received your refund by the estimated date or haven't heard back.

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