Withdrawal Not Reflected In Gaming Wallet Or Bank

Surya
June 10 2:32 PM3

I am writing regarding a problem with a withdrawal from my 4rabet account via IMPS bank transfer. I requested a withdrawal of 9,100 on 03-06-2026, and on 04-06-2026 the status in 4rabet changed to “paid out”. However, according to your customer support the withdrawal is actually “unsuccessful” and they stated that the money would be credited back to my gaming account, yet this has still not happened and the funds have not reached my bank account either. I am playing from my home country and this is the first time I have faced such an issue with 4rabet. The withdrawal is linked to my account/transaction ID: 3q4iWqmS5ufNZgE2lVGtRXzLt4XUU***. It has now been more than 7 days since the status showed “paid out”, but the funds are missing and I cannot access this amount anywhere. I contacted 4rabet customer support multiple times, but each time they only repeat that they cannot say when the issue will be fixed and that the amount will arrive “shortly”, without giving any clear timeframe or solution. Despite these assurances, nothing has changed and my 9,100 is still neither in my bank nor in my gaming wallet, even though support says the withdrawal is unsuccessful and will be credited back. Since the withdrawal is unsuccessful on your side and the money has not reached my bank or my gaming wallet, I request that 4rabet immediately reverse this failed withdrawal and credit the full 9,100 back to my gaming wallet without further delay, or alternatively provide a prompt and provable transfer to my bank account, along with a clear explanation of what went wrong.

June 10 4:29 PM (1 hour after complaint)

Dear Surya R., your withdrawal request SUP-1524088 with Token 3q4iWqmS5ufNZgE2lVGtRXzLt4XUUFZs was not successfully completed. The transaction status was marked as NOT_FOUND, and the funds will be returned to your gaming account balance. Please check your account balance and, once the funds are credited back, you may submit a new withdrawal request. If you need further assistance, please contact us via Telegram @help4rabet_support_bot or email [email protected].