Payment Issues In 4raBet

June 21 12:37 PM

I have been facing a serious issue with 4rabet regarding multiple UPI deposits that have neither been credited to my account nor refunded, despite repeated follow-ups. On 6 June, I made three separate deposits via UPI to my 4rabet account in the amounts of 10,000, 10,000 and 2,000, for a total of 22,000. None of these deposits have been credited to my in‑app balance till today. In addition to this, there was another UPI transaction of 10,000 which was also not deposited into my 4rabet account. For that 10,000 transaction, I was informed that a refund had been initiated on 3 June, but the money has still not been credited back to my account. I have contacted 4rabet customer support many times. Each time they only ask for the same documents again, such as payment screenshots and my account statement PDF, and then reply that the issue is “processing” or “being monitored” without giving any clear resolution, confirmation, or timeline. As of now, a total of 32,000 is either not showing in my 4rabet balance or has not been refunded to my bank/UPI. I request that this issue be investigated urgently, that my missing deposits be either immediately credited to my 4rabet account or fully refunded to my original payment method, and that I receive a clear explanation of what happened with these transactions.

June 21 11:08 PM (10 hours after complaint)

Dear Baldev D., we understand your concern regarding several deposits that have not yet been resolved. Regarding deposit SUP-1526027 (UTR 615773043479), the transaction is currently being verified by the payment provider. We are closely monitoring its status, but unfortunately cannot influence or accelerate their review process. Regarding deposit SUP-1525976 (UTR 615784753587), to continue the investigation, please provide a clear video recorded with a second device showing the full process of logging into your banking application, opening the transaction history, selecting the relevant deposit, and displaying the transaction details page. All provided information will remain strictly confidential and will be used only for verification purposes. Regarding deposit SUP-1529321 (UTR 615793383249), please provide a screenshot of your Crorebet account deposit history clearly showing the relevant transaction so that the review can be completed. We appreciate your cooperation and will continue monitoring all three cases. If you need further assistance, please contact our support team.