Unauthorized 2CO Charge Leads to $10 Loss Without a Purchase

On April 8, 2026, despite not making any purchases, I was charged $10 through iyzico without my knowledge or authorization. The statement does not provide any merchant or purchase information associated with this transaction.

As soon as I noticed the charge, I contacted my bank, and my card was canceled for security reasons. However, despite canceling my card, the unauthorized $10 charge has already been deducted from my account.

I request that iyzico investigate this unauthorized transaction, refund the $10 charged to my account as soon as possible, and conduct the necessary investigation into this matter. I also expect to receive written notification of the investigation results.