On July 18, 2025, I transferred ₺15,000 from my personal bank account to the bank account listed on 1xBet’s site in order to fund my game account. However, the money never appeared in my 1xBet balance. I have contacted their support team via phone, email, and chat operators, but every single response has been the same: “Please wait, we’re checking.” That’s it—no real update, no action taken.
I provided a clear, official bank receipt showing the transaction. Everything is transparent, yet my money is still missing. This experience has completely shattered my trust in 1xBet. If they continue to ignore verified payments like mine, how can they claim to be a reliable platform?
I urgently request that my ₺15,000 be credited to my game account without further delay. Enough waiting—this issue needs to be fixed now.