I submitted a ₺21,000 withdrawal request on 1xBet, and more than 48 hours have passed—yet the money still hasn’t been transferred to my account. When I contact live support, they just give me a Ticket number. But when I follow up two hours later, they claim the ticket doesn’t exist.
I’ve sent multiple emails and all I get are automated responses telling me to “wait.” I’ve also requested call-backs, but that leads nowhere. They ask for all kinds of documents—I’ve provided every one of them—yet still, there’s no progress.
This isn’t an isolated incident. The same issues occurred during my last four withdrawal attempts. And whenever the withdrawal amount is high, the chances of delay skyrocket. 1xBet seriously needs to improve its payout system and support. I want my money processed immediately and expect proper human assistance, not excuses.