I Cannot Withdraw My Pending 1xBet Cashback Rewards

I am a 1xBet casino user from Nigeria, and I am part of the VIP cashback program at Silver level. On Thursday, 14 May 2026, I was credited with ₦136,000 as cashback. Since that date, I have not been able to withdraw any further cashback, even though I should be eligible. There appears to be a glitch with the cashback withdrawal date on my account, which is preventing me from accessing new cashback withdrawals after the ₦136,000 credit. Because of this error, my pending cashback cannot be withdrawn and remains locked. I request that you urgently fix the date glitch on my VIP cashback section, allow me to withdraw cashback normally again, and pay out all pending cashback that I have earned but cannot currently withdraw.