On 06.09.2025, I placed a bet on 1xbet with slip number 6942*. Even though all the matches on my slip have finished, it has now been more than 5 hours, and the bet has still not been settled. The slip status has not been updated, leaving my winnings in limbo.
I contacted customer service regarding this issue, but I was only told that the “official results are pending from the system infrastructure,” without any concrete resolution. This lack of clarity is unacceptable, especially since I invested 5.000₺ and am expecting 16.500₺ in winnings. I made my payment via bank transfer, and this is the first time I have encountered such a delay with 1xbet.
I demand that my slip be settled immediately and that my full 16.500₺ winnings be credited to my account without further delay. I also expect 1xbet to ensure that such unnecessary delays do not happen again to customers who play fairly and in good faith.
I am experiencing a serious issue regarding my sports bet slip numbered 72813618339 on 1xbet. The match included in my slip started on November 14, 2025, at 23:45, yet despite many hours passing, it still has not been settled. This has happened to me several times before, and similar delays frequen...
On 29/11/2025, I requested a withdrawal of ₺42,000 from my 1xBet account via bank transfer, linked to my account with ID number 798112***. The withdrawal transaction number for this process is 10306528. Although 6 days have passed, the money has still not been deposited into my bank account and I ha...
On 04/09/2025 at 15:33, I submitted a 500₺ withdrawal request from my 1xbet account via bank transfer. Even though 48 hours have passed, no funds have been credited to my bank account. The IBAN I used for this transaction ends with 0059. During this period, I contacted customer service multiple tim...
On June 5, 2025, I deposited ₺10,000 into my 1xBet account, but after two full days the money has not appeared. I repeatedly contacted customer service, provided my ID number (1156276467), sent e-mails, and shared the transfer receipt, yet nothing has been resolved. They told me they created a case ...
