1win Withdrawal Still Pending After Seven Days Despite Providing Proof

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Manju
November 07, 2025 9:28 pm
176

I requested a withdrawal seven days ago, but it is still pending. I contacted 1win support and provided both my bank statement and the withdrawal screenshot, and they assured me the issue would be resolved within 24 hours. However, it has been two more days, and nothing has changed—I still haven’t received my money. Please look into this matter and help resolve it as soon as possible. My user ID is 49993***. 

1win-withdrawal-still-pending-after-seven-days-despite-providing-proof-1.jpg
Manju
Manju
November 10, 2025 9:49 am

Today is 10th of November. I had chat with them at least seven times, their response is still the same and every time they ask for same docs questions even when they can refer to the chat history. This is really frustrating and waste of time. Someone from 1win look into this matter.

March 07, 8:11 pm (3 months after complaint)

Hello! We would like to express our gratitude for your continued cooperation with us after our specialists helped you solve this issue. We are confident that you will continue to benefit from our platform and we wish you all the best for future achievements and positive emotions!

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