Zurich Insurance's Unprofessionalism and Lack of Information

Hello, we engaged in an email dispute with an uninformed Zurich Insurance employee named Ir**, who seemed clueless about the events surrounding the vehicle with license plate 34 SF 736*. Zurich Insurance, is this the kind of employee you're actively seeking? Irem, with the file number 987674, couldn't provide accurate and clear information about whether the file is correct or incorrect. She started her workday with novice work policies, tangled message exchanges, or intentionally withheld information, leaving us frustrated early in the morning.

Zurich Insurance, we urgently request a call from your authorized representatives to address this matter. Regards.