I’m facing a major issue with Zara’s refund process. Every time I contact customer service, they ask me for the same information, tell me to wait, and then after days, I get asked for the same details again. It’s been weeks, and I still haven’t received my refund, even though I’ve already paid for an item I didn’t receive. Zara used to be my favorite brand, but this experience has been so frustrating. To make matters worse, I’m 8 months pregnant, and every time I try to resolve this, my stress levels spike. I urgently need Zara to resolve this issue before it affects my health further. Please fix this immediately!
I’ve been waiting for months to receive a refund from Zara after returning my order. Despite following up multiple times, nothing has been resolved. Zara’s customer service is nonexistent—there’s no way to contact a real person, only an AI system. I’ve written to them countless times, and each time ...
I placed an order on Zara’s website on May 23 and canceled it just a few minutes later. Despite canceling almost immediately, my card was still charged, and I have yet to receive my refund. It’s now been nearly two weeks, and the amount is still showing on my card statement. Every time I contact Zar...
I’m beyond frustrated with Zara and need this issue resolved immediately. I placed an order on March 21, and the shipping company returned it directly to Zara without delivering it to me, stating that the package was damaged. Since then, I’ve received no refund and no exchange—absolutely nothing. I...
I recently had a terrible experience with Zara that I would like to share. Despite returning the product I purchased, I have been unable to receive a refund for my fee. This has been an ongoing issue for over a month now, and I am frustrated with the lack of resolution from the company. I was inform...
I made a purchase from Zara on November 28 and later returned the items. However, I still haven’t received my refund. It’s incredibly frustrating that there’s no one to directly address my issue. Zara’s lack of customer service is disappointing, and I no longer plan to shop with them. Their WhatsAp...
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