Zara Did Not Send The Product I Ordered Due To Lack Of Stock
I bought 2 items from Zara on 23.11.2023. Since it was a Friday sale, there was quite a rush, but I placed my order. An e-mail arrived saying your order has been received. After 4 days, I received the message that your order is being processed. Today I received an e-mail saying that we cannot deliver the product due to lack of stock. Could such nonsense be possible? Are we shopping from Instagram pages with 2000 followers? How can Zara place an order without knowing whether it is in stock or not? You have had my money for 4 days, you gave me 10-14 days to return it. You cannot send the product, I wonder how you will refund the money. There are a lot of complaints about you because the money was not refunded. I have shopped online many times and have never encountered such nonsense. Thank you Zara👏👏👏
Sure, here is the translation of the text from Turkish to English: "After writing my complaint, I looked at other complaints. I have never seen such an irresponsible brand, seriously. Everyone is complaining. The customer representatives are acting as if they are mocking. I also submitted my complaint to CIMER, I hope they resolve it. I do not forgive them."
