Yapi Kredi Bank Annual Fee Problem
An annual membership fee was charged to my Yapı Kredi Platinum Worldcard on May 9, 2026, without proper prior notification. I find this practice unfair and not customer-oriented, especially considering that I have been actively using this card for a long time and have now decided to cancel my credit card due to this fee policy. I do not find it reasonable to be charged such a high annual fee under these circumstances and I was not offered a satisfactory solution or refund when I contacted Yapı Kredi customer service. Because the fee was charged without clear prior information and no fair resolution was provided despite my objection, I ultimately chose to close my credit card. I request the full refund of the annual card fee that was deducted from my account and kindly ask Yapı Kredi to resolve this issue promptly and prevent further customer dissatisfaction.
An annual card fee was charged to my credit card without any notice, and because of this I cancelled my card. I am requesting a refund of the fee, but the bank has not even contacted me.
Yapı Kredi Bank has not contacted me regarding this issue. I have been a loyal customer for years, and I requested a refund of the annual membership fee. However, I have still not received any response, and the fee has not been refunded.
