An annual membership fee was charged to my Yapı Kredi Platinum Worldcard on May 9, 2026, without proper prior notification. I find this practice unfair and not customer-oriented, especially considering that I have been actively using this card for a long time and have now decided to cancel my credit card due to this fee policy. I do not find it reasonable to be charged such a high annual fee under these circumstances and I was not offered a satisfactory solution or refund when I contacted Yapı Kredi customer service. Because the fee was charged without clear prior information and no fair resolution was provided despite my objection, I ultimately chose to close my credit card. I request the full refund of the annual card fee that was deducted from my account and kindly ask Yapı Kredi to resolve this issue promptly and prevent further customer dissatisfaction.
I use a Yapı Kredi Worldcard Platinum credit card and I have been a Yapı Kredi customer for about 20 years. In March 2026 an annual membership fee of ₺1,420 was charged to my card. After I objected, approximately 75% of this amount was refunded, but a part of the fee was still kept on my card. When ...
For approximately 35 years, I have been a loyal customer using all types of banking services with your bank, including domestic and international transactions, supplementary cards, and my payroll account. Despite this long-standing relationship, being treated this way over $42 and being offered nego...
I have been using my Yapı Kredi World Platinum credit card for years in an active way, making regular payments without any delays and maintaining continuous spending on the card. Despite this, a credit card annual fee of ₺1,085.5 was reflected on my statement dated 14.05.2025. After noticing this tr...
I was charged a membership fee of 456.50 TL on my Yapi Kredi World Platinum credit card with the ending digits 8719 on September 15, 2023, as indicated in my statement. I request the cancellation of this fee, which is against the provisions of the law mentioned below and should be canceled without a...
On 29/10/2023, an annual credit card fee was deducted from my World Platinum card ending in 1261. As a salaried customer of your bank, the fee reflected in the account statement under the guise of a card fee must be canceled and refunded to me without any additional conditions, under the laws mentio...
Comments