When it comes to the delivery of replacement components, I have run into serious problems with this company. I have followed all the instructions to the letter, but my problem is still not fixed. I just wanted a dust box, but instead of taking care of that, they want me to send in all the devices for servicing, even though they're all fully functional. A lot of trouble has been added, and it seems like this method isn't necessary. In addition, neither the pricing nor the location of the replacement parts have been clarified to me. Their slow response and lack of helpful resources have left me feeling disappointed after what I had anticipated would have been an easier process.
I sent my non-functioning Xiaomi S10T robot vacuum to your service center. After inspection, I was informed that the dustbin and filter needed replacement, and I was asked to pay ₺2,000 for the service. I proceeded with the payment, and the product was returned to me. However, the filter was not rep...
I recently sent my Xiaomi Mop Pro smart vacuum to an authorized service center because it was having trouble connecting to Wi-Fi. They found that the motherboard was burned, which cost me 1600 TL to fix, and I had to pay to have the device sent back to me. To my disappointment, the device was given ...
My vacuum cleaner had to go in for warranty repair and they ended up replacing a bunch of parts. The guys at the service center told me not to worry, the new parts they put in have a 6-month warranty. But when it came back, this vacuum cleaner doesn't even work right anymore.... their lack of care ...
Just a few days after I purchased a new laptop from Xiaomi, the screen went totally dark. I have been alternately visiting the service center and the store since then, but nobody is offering a clear fix. Along with already spending more on transportation trying to fix the problem, I paid a significa...
After using my Xiaomi X20 Plus robot vacuum for about five months without any issues, I started experiencing serious problems such as excessively loud noise, failure to clean properly, and the brush constantly falling off. Because of these issues, I sent the product to service a total of three times...
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