Xfinity app issues can be fixed with several steps:
Try closing and reopening the app, logging out and back in, or restarting your device. Try reinstalling the latest app version if the problem persists.
If these steps don't work, contact Xfinity customer support. Comcast representatives can help troubleshoot app issues via phone or online chat.
Alternative methods exist for managing your Xfinity profile. Most account management can be done on the Xfinity website on your computer or mobile device. The website may be more reliable than the app right now. Access the Xfinity website at https://login.xfinity.com/login.
If the app and website are broken, contact Xfinity customer service. They can help you manage your account and resolve technical issues.
If you have additional information or insights, don't hesitate to share in the comments.