I purchased the digital standard edition of Call of Duty: Modern Warfare through my Xbox console, but the game never worked. I tried uninstalling and reinstalling it several times, but it still wouldn’t open. Frustrated, I requested a refund for the game, but my request was denied because they claimed I had exceeded the refund period. I find this extremely unfair, as I couldn’t even play the game once. I expect this issue to be resolved and my refund processed immediately. This situation has caused me significant frustration, and I urge Xbox to address it promptly.
On May 2, 2025, I purchased three games directly from the official Xbox website, assuming they would work on my Windows device. However, once the purchase was complete, I discovered that these games aren’t available in the Microsoft Store for Windows, meaning I can’t install or play any of them. Na...
I recently purchased and downloaded Call of Duty: Modern Warfare from the PlayStation Store, and the payment was successfully processed. However, despite multiple attempts, I am unable to access the game—it simply won’t load. This is extremely frustrating, as I was looking forward to playing after p...
I purchased the "Dredge - Digital Deluxe Edition" game through the Microsoft Xbox website (Order Number: 8484871939, Purchase Date: December 1, 2024). Despite meeting the refund criteria of returning within 14 days and playing less than 10 hours, my refund request was denied. I played the game for ...
I got an Xbox membership, expecting to have access to all the games on the system like I do with other gaming platforms. But when I logged into the app, I found out that I had to buy the games first to be able to play them. I can't use the system at all because of this, and it looks like I won't be ...
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