Wisey made cancel button not work, how can I cancel my subscription?

If the cancel button on Wisey doesn’t work, you’re not stuck—you just need to bypass it, because cancellations don’t rely only on that button.

According to their own system, you can cancel via account settings, app store settings, or direct support, so there are multiple ways to stop it.

First, try canceling outside the Wisey site, since many subscriptions are managed by Apple or Google.

If you subscribed via App Store or Google Play, you must cancel from your device’s subscription settings—not inside Wisey—and this usually works even if their site is broken.

If your subscription is directly on their website and the button fails, send a clear cancellation email to [email protected] with your account email and request cancellation. This creates written proof and forces them to process it manually.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.