WePlay Ban Appeal: Request for Fair Review of My Account

I am an active iPhone user of the WePlay app, and my account has been banned for about four days without any clear explanation. I did not receive any prior warning before this ban, and I have always tried to play fairly and follow the rules of the game. I suspect that this situation may have been caused by spam reporting from other players, as I play the game a lot and consider myself a good player. I have already contacted customer service about this issue, but my access is still restricted. I love this game very much, and being unable to access my account is really upsetting for me. I kindly request that my account be reviewed in detail, the reports against me be checked fairly, and that my ban be lifted if no clear rule violation is found. My account is registered with the phone number 85733345**, and I am currently unable to remember my in‑game username because I cannot access the app. I would also like to be informed about the exact reason for the ban, so that I can avoid any similar situation in the future.