WePlay Account Keeps Getting Unfair 168-Hour Bans

I was unfairly banned twice on the WePlay application, and currently I cannot access the app at all. A user I met through the application falsely accused me of flirting with their partner and started spreading baseless allegations against me. This person then shared my ID number with their circle of high-level friends and encouraged them to mass report my account. Because of this coordinated reporting, I received two separate 168-hour bans, and I have now been informed that my current ban will only be lifted on the 14th.

The ID number of the person I am referring to is 73121082. This user openly threatens me by saying things such as, “When your ban is removed, I’ll get you banned again. I’ll keep targeting you.” I invest serious time and money into this application and regularly make purchases, but I do not want to keep getting banned repeatedly because of one person’s false accusations and personal hostility.

I request that the current ban on my account be reviewed carefully, that the contents of the complaints made against me be investigated, and that this person be warned or sanctioned appropriately for intentionally submitting false and malicious reports. I also want my account to be protected from arbitrary and baseless complaints in the future so I am not unfairly prevented from accessing and using the platform again.