WePlay Accidental Gift Purchase Without Confirmation or Warning

WePlay Accidental Gift Purchase Without Confirmation or Warning
12

I am a regular WePlay user and generally enjoy the platform, but I recently had an issue with an accidental gift purchase. On August 9, 2026, while using the Top Tracks 2.0 feature, I unintentionally sent a gift (Wish Willow / Obsession Stick) that cost 300 coins. There was no “Are you sure?” confirmation or warning before the purchase, so the coins were deducted from my balance instantly. I tried to contact WePlay support about this, but I could not get any help or a solution. Since this was clearly an accidental purchase and there was no confirmation step to prevent such mistakes, I kindly request that the 300 coins spent on this gift be refunded back to my WePlay account. I expect this situation to be reviewed and the missing 300 coins to be returned, and I also suggest adding a confirmation screen for high-value gifts so that other users do not experience the same problem.

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