I Demand One More Chance For My Blocked WePlay Account

I have been an active user of the Weplay mobile app, and my account was recently permanently banned. When I contacted support, I was told that my account was found to be involved in the trading of in‑g e items and/or accounts. Account id -61607547 Email -nitikaur***@gmail.com I accept that I made a mistake, but I genuinely was not aware that my actions were in violation of the guidelines. If I had known that this behaviour could lead to such a severe sanction, I would have immediately avoided it. I now fully understand the rules and their consequences. However, I believe that a permanent and irreversible ban is a disproportionately harsh consequence, especially when I willing to accept responsibility and fully comply with the rules from now on. I clearly expressed this to customer support and asked for a review of my case, but I was informed that the ban cannot be reversed under any circumstances. I respectfully request that my situation be reviewed once more, that the permanent ban on my Weplay account be lifted, and that I be given a second chance as a user who is now fully aware of the how it going to end up and committed to following all policies. I also ask for a clear and detailed explanation of whether there is any process for reducing or remove..such bans when a user accept..their mistake, was not clearly aware of the rule, and intend to continue using the service in acc with the guidelines.