I use a Samsung Galaxy A13 phone, and for the past 4–5 months I have been experiencing a serious compatibility issue when trying to download apps. Whenever I try to install many applications, I receive the warning “this app is not compatible with your device.” I especially want to download the WeChat app, but I get the same message. Even though I can see that the same app can be installed on phones that are older and lower-end than the A13, I am still unable to install it on my own device.
The phone is a used device, but if I cannot download even basic applications in its current state, I honestly do not know how I am supposed to use it. I believe this is a software incompatibility or a restriction caused by the device’s software.
I request that Samsung review this issue and provide the necessary software update or solution for this model, so that I can download WeChat—along with any other apps that should be compatible—without any problems.
For the past two weeks, I’ve been trying to create a WeChat account on my Redmi 14C Android phone, using the latest version of the app downloaded from Google Play Store. All of my information and phone number are accepted successfully, but every time, the app asks me to complete “friend verificatio...
Hello, I’ve been completely unable to access the WeChat app no matter what I try. I can’t log in using any method—not even through Facebook. I verified my account using my Yapı Kredi Bankası card, yet I still can’t proceed. When I attempt to add my phone number, the app sends SMS verification codes,...
For about a month, I have been trying to register for the WeChat app on my Redmi Note 8 Pro Android phone. I downloaded the app from the Play Store and I am using it in Türkiye. During the registration process, it constantly asks me to scan a QR code. However, since I don’t know anyone who uses WeCh...
When I try to create a new account on the WeChat app, the screen displays a QR code and instructs that it must be scanned by another WeChat user to complete the registration. However, since I don’t know anyone who uses WeChat, I cannot complete this verification process. I am using an Android phone...
For about 10–20 days, I’ve been trying to create a new WeChat account on my Redmi Note 12 Pro 5G (Android) device, but I can’t get past the QR code verification screen. During the registration process, the app asks me to scan a QR code from another WeChat user’s account, but no one around me uses W...
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