I would like to register a complaint regarding Vivense. They are openly ridiculing me, leading me on. Tomorrow, I'm going to Consumer Rights. It is incredibly frustrating when they don't follow through on their promises and continue to try to sell me subpar products. Do I really need to wait for you all day? It is absolutely unacceptable to send messages like 'We'll come' and test my patience in such a manner.
As of January 20, 2025, we have been waiting for Vivense to come and collect our defective sofa set, which was deemed fa...ulty by the Consumer Rights Authority and approved for a refund. However, they have failed to adhere to the scheduled pickup dates three times now and are deliberately delaying the
I recently made a purchase from Vivense, but they continuously postponed the delivery of my order. After numerous tries ...to reach customer service, it took a complete 2 months for my product to be delivered. Feeling annoyed, I chose to address the problem by submitting a complaint to Consumer Rights.
It's been 27 days and I have yet to receive an answer from Vivense. Their post-sales service has been an utter disappoin...tment. If you want to spend money, be ignored, and have your calls blocked, here is the place. Over the course of three months, I called and wrote to them approximately 100 times,
I ordered a set of four taupe coffee tables from Vivense on 25/12/2024, but even after 50 days, I still haven’t received... them. The estimated delivery date was listed as January 31 - February 5. Despite contacting customer service four times, all they did was open a complaint request without offering
We haven't been able to reach them for the past month for the installation service that is supposed to be done within a ...week after delivery. Reaching Vivense by phone is basically impossible, just so you know. If you're looking for someone to talk to, forget it—there simply isn't anyone. When you tr
