I Can’t Register on VFS Global Because the System Rejects Every Password I Create

May 18, 2025 7:37 AM477

I’ve been trying to register on the VFS Global website both for myself and for my spouse to book visa appointments. Unfortunately, I haven’t been able to complete the registration process because the system refuses to accept any password I create—no matter how closely I follow the listed requirements.

I’ve tried everything: uppercase letters, lowercase letters, numbers, symbols—exactly as instructed by the site. Yet every attempt results in an error message saying the password is invalid. I’ve spent hours trying different variations, but the system simply doesn’t work.

This technical issue is blocking me from accessing a basic service and has caused a lot of stress and delays in our visa process. It's unreasonable that such a critical system is so poorly built and unresponsive.

VFS Global, I urgently request that you fix your registration system so users can create accounts and access essential services. This issue is preventing people from moving forward with time-sensitive visa applications.

May 20, 2025 2:01 PM (2 days after complaint)

Dear Applicant, First of all, we would like to thank you for your feedback sent to our VFS Global & Gateway Visa Application Center. In order to serve you faster, we kindly ask you to send your request along with your contact information. Your feedback will be carefully evaluated and you will be contacted as soon as possible. Thank you for your interest and understanding, and we wish you healthy days. Kind regards, VFS Global & Gateway Customer Relations Management

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