After my Vestel BM 818-W dishwasher malfunctioned once the warranty expired, I called Vestel service on 19.11.2025, and a technician visited my home on 22.11.2025 because the machine was tripping the residual-current breaker. The technician taped over the grounding pin of the plug, ran the machine while taped, opened it twice, changed a torn variable-speed hose, ignored my suggestion to fully dry the wet electrical parts, and continued operating it with the grounding disabled, which caused electrical noises, a burning smell, and left the machine completely unusable. I was charged ₺600 for this and asked to pay an additional ₺4,500, even though the machine had only been tripping the breaker before the intervention and was fully destroyed afterward. I reported to Vestel that the machine failed due to the faulty and unsafe service, demanded free repair, and discovered that the service form contained false information and a forged signature. I now request a full investigation into the service provider and want my dishwasher repaired completely at no extra cost or an alternative solution that compensates my loss.
Our Vestel Hera 7009 LX dishwasher failed, with the plastic element at the bottom wearing out and breaking over time. We phoned Vestel Service, and as promised, their specialists arrived on March 29, 2024. However, they claimed the machine was fixed without any repairs and charged us ₺400 for the se...
I purchased a dishwasher from Vestel on April 9, 2021, but it malfunctioned on July 3, 2024. I requested support from the authorized customer service, and they came to diagnose the issue, stating they needed to order parts. When they returned the second time, they left believing the repair was compl...
I purchased a Vestel dishwasher with an active warranty from Zoroğlu Shopping Center. The machine first broke down on June 25, 2024, and I contacted Vestel service. After the technician came to my home and performed a free repair, the problem was not resolved. On June 29, 2024, I reported that the i...
Despite only a year and a half passing since I purchased the Vestel BM 8402 gi Pro WiFi 8 Program Dishwasher on April 20, 2023, the machine has rusted. On August 21, 2024, a service technician came, conducted all necessary inspections, and took photos. They confirmed that it was a manufacturing defe...
I contacted Vestel to request service for my Vestel KCMI 98142 washing machine due to performance issues and a drying problem. The drying function was not working, and I knew the issue was caused by a switch inside the machine. I handed over my machine to the authorized service while it was still in...
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