What is Verizon's return and exchange policy for devices?

Verizon allows 30 days to return or exchange devices and accessories purchased from verizon.com. Key details:

• Return Period: Wireless devices and accessories can be returned or exchanged within 30 days of purchase.

• Wireless device returns and exchanges incur a $50 restocking fee (changeable), but accessories do not.

• Service Termination: Returning merchandise does not cancel service; you must contact Verizon to cancel.

• Packaging and Condition: The device or accessory, shipping carton, and receipt must be in like-new condition to be returned or exchanged. All returns require the original receipt.

• Data and Settings: Restore a device to factory defaults and delete personal data before returning it. For Apple devices, disable "Find my iPhone" and for Android devices, disable "Find My Device" in Settings.

• Return Process: Put the device, charger, battery, instructions, and other materials in the original box and shipping carton to return your order. Return your shipment using the prepaid label. Set up a return and print a prepaid shipping label through My Verizon on verizon.com if the label is missing.