Dear Valorant Support Team,
I am writing to report an issue I've been experiencing while playing Valorant. During my games, I frequently encounter a network error that causes me to be disconnected. Although I am able to reconnect, I am still penalized with a one-hour ban, and I lose out on XP and rewards.
Today, I encountered the same network error, but this time, I was unable to reconnect, and I was hit with a 160+ hour penalty. The reason given was that I was AFK, which is entirely due to the network issue, not intentional inactivity.
This situation is incredibly frustrating, and I urgently need a solution. My in-game name is: huseyinefe4**. I kindly ask for your help in resolving this issue, removing the unfair penalty, and ensuring that it does not happen again.
I play Valorant under the username Risky00031#001. Yesterday, I experienced several internet disconnections during matches, which caused me to appear AFK (away from keyboard). As a result, my account was unfairly given a 312-hour penalty. I believe this punishment is both extremely long and unjusti...
About one to two weeks ago, during a power outage, I was playing Valorant on my account (trbysnr#2727). Due to the sudden electricity cut, I was disconnected from the game and marked as AFK (away from keyboard). As a result, I received a total penalty of 293.50 minutes in both competitive and unrank...
Due to a power outage yesterday, I was unintentionally disconnected from my Valorant account (username: 10258963), and as a result, I received a 321-hour penalty. This is the first time I have experienced such an outage, and I did not leave the game intentionally. I would like to emphasize that the ...
I honestly can’t believe what just happened. I was AFK for literally 5 minutes, and Valorant slapped me with a 165-hour ban. Are you serious? I’ve been a loyal player for years, supporting and playing this game since the beginning, and this is the kind of treatment I get? Sure, I stepped away for a...
I’ve been playing Valorant regularly, but I keep receiving AFK warnings even though I haven’t been inactive. This has happened multiple times without justification, and now I’ve been hit with a 3-day ban. It’s extremely frustrating to be punished for something I didn’t do. I always play the matches ...
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