Urgent Assistance Needed for Unfair AFK Penalty in Valorant
Dear Valorant Support Team,
I am writing to report an issue I've been experiencing while playing Valorant. During my games, I frequently encounter a network error that causes me to be disconnected. Although I am able to reconnect, I am still penalized with a one-hour ban, and I lose out on XP and rewards.
Today, I encountered the same network error, but this time, I was unable to reconnect, and I was hit with a 160+ hour penalty. The reason given was that I was AFK, which is entirely due to the network issue, not intentional inactivity.
This situation is incredibly frustrating, and I urgently need a solution. My in-game name is: huseyinefe4**. I kindly ask for your help in resolving this issue, removing the unfair penalty, and ensuring that it does not happen again.
Here is the translation of the text from Turkish to English: "The same thing happened today, but this time it was at a different level. I already had a 1-week ban, which was supposed to end today, but yesterday I got penalized again for the same reason (network error). The penalty was ranked and I received a 2-week ban."
