Unable to Access Ubisoft Connect Due to Possible Theft or Lost Password

Hey guys, I'm having a bit of a problem with my Ubisoft Connect account. It seems like someone might have gotten hold of it, or maybe I just completely blanked on my password. Can anyone help me out? But, I didn't get any updates after I submitted a support request. So I tried the 'Forgot Password' option, but I didn't receive any information. Now I'm stuck without access to my games. Ugh, frustrating! It's really frustrating that I haven't received any support or informative emails. It feels like no one is willing to help me out. I've got a couple of support request numbers for you: 19957686 and 19959816.