Orivelle charged me twice, how can I get my money back?

If Orivelle charged you twice,

Review your billing history first;

• Check:
– Payment receipts
– Billing history
– Subscription status
– Bank or card statements

• Look for:
– Duplicate charges on the same date
– Multiple active subscriptions
– Repeated transaction IDs
– Pending and completed payments

Gather evidence;

• Save screenshots showing:
– Both charges
– Transaction details
– Account billing page
– Any communications from Orivelle

• Keep:
– Payment receipts
– Bank or card statements
– Transaction reference numbers
– Support conversations

Contact Orivelle support;

• Request:
– A detailed explanation of both charges
– Confirmation that only one payment was required
– A refund for the duplicate payment
– Correction of any billing error

If resolution stalls, consider filing a complaint on Xolvie for added leverage.