I have been unable to withdraw my total balance of 42,700 USDT from my Turust Wallet account connected to Coin TR for about one month. Every time I submit a withdrawal request, the system returns an error and the transaction does not go through.
I reported the issue multiple times to customer service within the app. During this process, they repeatedly asked me to deposit additional money for different reasons. A friend of mine in the United Kingdom even sent me money to help with this situation, and I later repaid him. Despite this, my withdrawal problem has still not been resolved. Most recently, customer service told me that I need to deposit an additional $1,080.
I am extremely uncomfortable with being asked to deposit more money just to withdraw my own funds, and I do not find this trustworthy. I demand that Coin TR and the relevant departments ensure that my 42,700 USDT balance in Turust Wallet is transferred to my account without any additional payment requirements. I also request a clear and written explanation regarding the extra payments that were demanded from me during this process.
For approximately 30 days, I have been trying to withdraw $40,000 from my Trust Wallet account, but I keep being harmed by constant requests for new payments. First, I was asked to pay fees described as “mining fees” and “tax fees” in order to complete the withdrawal. Over the past 15 days, includin...
I have approximately 50,000 USDT in my Trust Wallet account, and since yesterday I have been completely unable to withdraw this balance. Even though I submitted a withdrawal request directly through the app, the transaction never goes through. When I contacted customer support, I was told that for ...
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On September 11, 2025, I withdrew my balance of 37,333.28 USDT from trade.digitalexchange.info to the Trust Wallet mobile app. However, after the transaction, my balance appeared as zero, and it was unclear where the funds had gone. In addition, a block was placed on my account during the USDT trans...
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