I bought a steam cleaner from Trendyol, and the head broke during the first use, while steam started leaking from the water cap during the second use. Why are these malfunctions happening as early as the second use? I contacted Trendyol customer service, but I didn’t receive any helpful response. It feels like once the product is sold, no one takes responsibility. Are we really supposed to say it's just that bad? Honestly, I’m fed up. I gifted it twice, and both times parts were missing—one even had poor craftsmanship. So what should we do in situations like this?
The electric coffee pot I purchased from Trendyol on December 3, 2024, arrived defective, as it was leaking water. I returned it the same day, but they responded only after a month, saying my return was rejected and that I should take it to a service center. Why should I send a brand-new product tha...
I purchased a smart bracelet from Trendyol in December, but the device was delivered to me in January. On the very first day, I charged the device. To my disappointment, the battery was drained by the next evening, barely lasting a day. Trying again the next day, the battery unexpectedly died around...
I purchased the Thomax Multi-Function Steam Cleaner (2000 Watts, 1.9 L), started using it, and it broke down the very next day—it stopped working and no longer produces steam just one day after purchase. I’ve been trying to contact the brand, but there’s no phone number available. When I visit their...
I purchased a mushroom-shaped lamp from a seller on Trendyol, but the product arrived damaged. The packaging was poorly done, which likely caused the damage during shipping. I immediately contacted the seller, but it's been an hour, and there has been no response. Their lack of concern for customer ...
We purchased a Philips vacuum cleaner, and it arrived defective. We returned the product, but they sent it back claiming we had used it. We explained that it was impossible to know it was defective without trying it, and it had only been used once for testing. We requested a refund, but they said we...
Comments