How to check the security of your Timeleft account if you notice suspicious activity or unexpected charges. Here are useful and up-to-date recommendations:
Suspicious actions in your account or unknown charges require immediate attention, even if the amount seems small.
Check your payment history with your bank and in the app store through which the subscription was made. Compare the dates and amounts with your actual activity in the app.
Change your Timeleft account password, as well as the password for the email address linked to it. Use a new, strong, and unique password that you have not used anywhere else.
Check whether there have been logins to your account from another device or via an alternative login method. If such information is available, document it.
If charges continue or you see actions you did not perform, temporarily block your card through your bank and submit a dispute for the unauthorized transaction.
Be sure to describe the situation on Xolvie, including dates, amounts, and signs of suspicious activity.
A public complaint increases the likelihood that the service will conduct an investigation and provide an official response, while also helping other users become aware of potential risks in time.
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I tried to create a one-time trial appointment through the Timeleft app. However, the appointment was not created, and despite this, my card was charged twice. I have not received any response from the company regarding this issue. The app only allows users to submit a form, and there is no custome...