On October 15, 2025, I purchased a product from The North Face store, and although I never used it, I attempted to return it the next day. I was informed that a return was not possible. I would like to exercise my right to withdraw from the contract and request a refund. I kindly ask for a resolution to address this issue and ensure my consumer rights are respected.
On June 1, 2025, I purchased two pairs of shoes from The North Face Bakırköy Capacity store. When I tried to return them on June 5, 2025—without having used them at all—the store refused to process my return. Despite the clear consumer right of a 14-day return and 30-day exchange period, the store ...
On April 28, 2025, I purchased a pair of The North Face shoes from their official website. Although the payment was immediately deducted from my account and a confirmation number was generated, my order never appeared under the tracking section of the website. I contacted customer service on May 2 ...
Hello, good day. I’m writing about a problem with my The North Face rain jacket, which developed a tear along the zipper—something I never expected from such a well-known and premium brand. I brought the jacket to Kar Spor on April 30, 2025, for inspection and possible repair. However, it’s been wee...
On the evening of Thursday, October 9, I purchased a bag at The North Face store, paying via QR code. Although the payment was deducted from my account, the salesperson handed me a cancellation receipt, which I still have. I am now requesting an immediate refund, as I’ve paid for a product I didn’t ...
On June 23, 2025, I purchased The North Face outdoor shoes from the Zagna store for ₺5999. Despite very limited use, these shoes cause excessive foot sweating, creating significant discomfort and health concerns. Before purchasing, I explicitly emphasized my sensitivity to foot sweating and stated I...
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