I have not been able to make a FAST transfer through my TEB bank account for about 20 minutes today. During the process, I receive a warning on the screen saying, “We cannot complete your transaction for security reasons.” This issue started today and is still ongoing. When I called customer service, I was told it was a system-related problem. However, at the same time, I was able to pay my credit card debt without any issues. For this reason, I believe the problem is being intentionally triggered to prevent money from leaving my account. I request that the transaction be restored immediately and that this situation does not happen again.
I’m attempting to complete a transaction with TEB, but I keep encountering an error message that states, “You cannot proceed, please contact your branch.” I contacted customer service immediately, and they informed me that there are no apparent problems with my account. In the meantime, I have a pay...
As a salary customer of TEB Bank, I can confidently say this bank has only caused me regret. Despite having no outstanding debt, a block was placed on both my overdraft account and my credit card. I have always made my payments on time and expected a more reasonable approach. I went to the bank, and...
I attempted to transfer 205,000 USDT from my Trust Wallet account to my bank account, but the transaction did not go through. About six months ago, during this transfer process, a large amount of USDT was sent to a cold wallet, and my balance has been stuck there ever since. To complete the transfe...
I opened an account with TEB Bank specifically to easily withdraw money while abroad. When I tried to withdraw $200 from a Bank of America ATM in the U.S., which is TEB's partner bank, I didn't receive the cash due to an ATM error, yet the amount was deducted from my account. I immediately contacted...
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