My KMH Account and Credit Card Blocked Suddenly

Sevilay
TEB
32

TEB Bank blocked my KMH account and TEB credit card without informing me, even though there is no delay on my part. I spoke to five different customer representatives, and each gave me a different explanation—none of them could clearly identify the reason for the issue. They initially told me to pay the interest, which I did, but now they're saying I need to visit the bank with an income document. I don't understand why an income document is needed when my salary is already deposited into a TEB account. I kindly ask for your support regarding this matter.

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