If Taco John’s left items out of your order and you want your money back,
Check your order first;
• Verify:
– Your order number and receipt
– Which items were missing
– The amount you paid for the missing items
– Whether the order was placed directly with Taco John’s or through a delivery provider
Gather evidence;
• Save photos or screenshots showing:
– The items you received
– Your order confirmation
– Your receipt
– Any delivery details
Contact the Taco John’s location that prepared your order and report the missing items.
• Request:
– A refund for the missing items
– A replacement if appropriate
– Confirmation that your request has been recorded
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
