Superprof shows fake tutor availability—how can students report misleading profiles?

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Xolvie
Xolvie Resolution Specialist December 16, 2025 2:26 pm

If Superprof's available tutors aren't actually free, or if the site misleads you about availability, you can report this directly from your student dashboard:

Start a chat or lesson request with that teacher and then click on "Report a problem/issue" to let Superprof's support team look into the false information about that tutor's profile or availability.

You should also get in touch with Superprof support directly through the Help Center or the "Contact Us" form to report the misleading profile.

Include screenshots and ask for corrective action, clearly saying that the advertised availability doesn't match real responses.

If the site doesn't respond, consider filing a complaint on Xolvie to seek a resolution.

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