Superbet Not Paying Winnings & Unhelpful Customer Support

Melih · 2025-02-04T22:45:30+03:00

I received a trial bonus from Superbet and played roulette by betting only on numbers, ensuring I did not bet on more than 12 numbers at a time. I successfully increased my balance to ₺2,700 and also completed the required ₺2,500 wagering requirement. However, when I requested a withdrawal of ₺500, Superbet refused to process my payment. Instead of providing an explanation, their live support kept sending automated responses and avoided giving a clear answer. Superbet, I demand my rightful withdrawal! If you allow players to wager and meet the requirements, you must also honor payouts. Has anyone else experienced this issue? I expect a resolution immediately!

Superbet

Dear Member, We would like you to know that we have carefully evaluated the process you experienced and have immediately taken the necessary actions in order to provide you with a higher quality service. We consider customer satisfaction to be an integral part of our corporate culture. In this regard, we take every feedback you provide into account and view it as an opportunity for continuous improvement. To communicate with you more quickly and effectively, our customer representatives will contact you via WhatsApp as soon as possible. After your issue is resolved, your evaluation on Şikayetvar is of great importance to us. Your opinions will make significant contributions to improving our service quality. Thank you for your understanding and support, and please know that we are always by your side. Best regards, SuperBet Customer Experience Team