Request to Close Sugo Account Due to Inappropriate Messaging
Through the Sugo messaging app, I discovered inappropriate conversations on an account belonging to my spouse, M***** A**********, registered with the phone number 0544*74. Because of this situation, I am formally requesting that the account be suspended and permanently closed as soon as possible.
I have not submitted any separate application regarding this issue, nor do I currently have screenshots or other supporting evidence. However, the content of the conversations I observed was clearly inappropriate and unacceptable.
I ask that this complaint be forwarded to Sugo’s general customer service department and that immediate action be taken to shut down the account in question. I expect Sugo to handle this matter seriously and resolve it without delay.
Dear User, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will support you in a fast, accurate, and solution-oriented manner as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User, First of all, we would like to express our regret to learn that you wish to delete your Sugo account. To delete your account, please follow the steps below: ✅ Log in to the app. ✅ Go to the Settings menu. ✅ Then select the Account and Security option. ✅ Click on the Delete Account option here. ✅ On the screen that appears, type “delete” to confirm the process. When you follow these steps, your account will be permanently deleted from the system. If you still experience a technical issue, please get back to us with your Sugo ID number, registered email, or phone information. Our support team will assist you as soon as possible. We would be happy to see you among us again in the future. Thank you for your interest and understanding. Best regards, Sugo Support Team
